mgtclass.mgt.unm.edu - /Stewart/MGT 433 - Service Operations/Lecture Files/

[To Parent Directory]

     Tuesday, August 26, 2008 11:51 AM       943104 01 The Role of Services in an Economy.ppt
    Thursday, August 28, 2008  5:29 PM       471040 02 The Nature of Services.ppt
  Tuesday, September 02, 2008  3:42 PM       890368 03 Service Strategy.ppt
 Thursday, September 04, 2008  1:04 PM      1041408 04 New Service Design.ppt
   Monday, September 05, 2005  1:05 PM       278528 05 Technology in Services.ppt
 Thursday, September 06, 2007  1:33 PM       192000 06 Service Quality.ppt
 Thursday, September 15, 2005  9:22 AM      2041856 07 The Service Encounter.ppt
 Thursday, September 15, 2005  9:35 AM       142848 08 The Supporting Facility.ppt
 Thursday, September 15, 2005  9:42 AM       139264 09 Service Facility Location - Stud Ver..ppt
 Thursday, September 29, 2005  9:56 AM       162304 10 Managing Capacity and Demand.ppt
   Tuesday, November 08, 2005  4:44 PM       158720 11 Waiting Lines.ppt
  Thursday, November 10, 2005  3:13 PM       156160 12 Queuing and Capacity Planning.ppt
  Thursday, December 02, 2004 10:41 AM       163328 13 Managing Service Projects.ppt
   Tuesday, November 16, 2004  3:37 PM       171520 14 Service Supply Relationships.ppt
   Tuesday, November 15, 2005  3:33 PM       712192 15 Growth and Global Expansion.ppt
     Monday, October 03, 2005  9:16 AM        18944 Basic 2 Alternative Huff Problem.xls
  Tuesday, September 20, 2005  3:13 PM        36352 Converting Data to Information.ppt
    Tuesday, October 09, 2007  4:00 PM       242176 Managing Facilitating Goods.ppt
 Thursday, September 06, 2007  1:36 PM       159232 Robust Services.ppt